Right of Withdrawal / Model Withdrawal Form

Withdrawal 1

Right of Withdrawal

Model Withdrawal Form

 

Right of Withdrawal (Download as PDF)

Cancellation policy for consumers according to § 13 BGB
Right of withdrawal for consumers according to § 13 BGB
You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen
Days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods
have or has. To exercise your right of withdrawal, you must contact us (o-a-s Martin Heintsch, Buchenstr 17, D-15344 Strausberg, Tel.
0180/50 20 180, Fax: 0180/50 20 250, Mail: info@elstock.de) by means of a clear statement (eg a letter sent by post,
Fax or e-mail) about your decision to withdraw from this contract. 

You can use the attached sample
Use cancellation form, which is not mandatory. You can use the sample revocation form or another unique one
Print and transmit explanation on our website. Make use of this opportunity, we will be yours
immediately (eg by e-mail) to confirm the receipt of such withdrawal. To preserve the withdrawal period
It is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period. Consequences of
Withdrawal If you withdraw from this contract, we have sent you all the payments we have received from you, including the
Delivery costs (except for the additional costs that result from having a different type of delivery than ours
offered, cheapest standard delivery), immediately and at the latest within fourteen days from the day
to which we have received the notification of your withdrawal of this contract. For this repayment we use
the same form of payment that you used in the original transaction, unless something was expressly agreed with you
other agreed; In no case will you be charged for this repayment fees. We can refuse the repayment,
until we get back the goods or until you have provided proof that you have returned the goods, each
after which is the earlier time. You have the goods immediately and in any case within fourteen days at the latest
the day you inform us of the cancellation of this contract, us or our warehouse (o-a-s warehouse, the STIC commercial area
Geb. TP2, Garzauer Chaussee 1a, D-15344) to be returned or handed over. The deadline is respected if you use the
Send goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. You need to
for any loss of value of the goods, only if such loss of value
Properties and functioning of the goods is not due to necessary handling of them.

 

Model Withdrawal Form

Our model withdrawal form as PDF document: DOWNLOAD
Our online model withdrawal form: ONLINE-FORM


To open the downloadable PDF-files, you need an additional program such as the Adobe Reader, which you can download online for free. The current version of the Adobe Reader you can find here.