General Terms & Conditions

Terms of Service
valid for online orders in the elstock shop window
o-a-s Martin Heintsch, Buchenstr. 17, D-15344 Strausberg (o-a-s)
For all orders the following terms and conditions apply:
§ 1 Delivery and services
All deliveries and services based on online orders via the internet are subject to these general conditions
Terms and conditions. Deviating and / or supplementary agreements require the explicit consent of o-a-s as well as
the written form. A legally valid purchase contract comes through the incoming order of the customer and our acceptance (eg.
Order confirmation by e-mail or by conclusive action).
§ 2 Online Orders
o-a-s will process and send incoming online orders without delay. Delivery dates are not binding.
§ 3 Transportation
Complaints about transport damage, the customer has directly against the transport company within the for
and to inform o-a-s as well. Ordered items can be in our warehouse in D-15344
Strausberg will be picked up. Services such as As the shipment of goods or a contribution for the processing of small orders
can be ordered additionally with the order of articles (choice between collection / dispatch).§ 4 Invoice and payments
Invoices are due immediately (on the receipt date) and payable without any deductions, unless otherwise agreed
agreed. From the 30th day after the invoice date, o-a-s is entitled to default interest of 3% above the respective discount rate
to demand the Deutsche Bundesbank. A set-off is only with undisputed or judicially determined
Claims allowed. A right of retention can only be asserted by the customer, insofar as it is based on the same contractual relationship
based. Issue of net invoices without value added tax are on delivery to EU foreign countries only with transmission of a valid
VAT ID No. possible.
§ 5 Complaints
Complaints regarding scope of delivery, material defects, wrong deliveries and quantity deviations are immediate, however at the latest
within one week of receiving the goods in writing. In case of legitimate objections, o-a-s will deliver on and in
the rest, subject to the exclusion of their choice to exchange the goods, take them back or the buyer one
Allow discount or refund the price. If the second replacement is defective in the case of exchange of the goods, then
the buyer is entitled to change or reduction.
§ 6. Object of purchase and ownership
The object of purchase remains the property of o-a-s until full payment. The retention of title also remains valid for all
Claims against the buyer in connection with the object of purchase, eg. Due to repairs and other services,
acquires retrospectively. During the period of retention of title, the buyer is in possession of and in accordance with the contract
The object of purchase is entitled, as long as he fulfills his obligations from the retention of title and his obligations arising from the
Business connection meets in due time. The customer is obliged to the operator all within the framework of a legal prosecution
agreed reservation of title required information.
§ 7 Non-acceptance of the goods
Ordered and not accepted goods entitle o-a-s to terminate the contract and to authorize one
Claim for damages in the amount of the shipping and packaging costs actually incurred by the seller. A binding one
Purchase request comes off when sending the online order. The orderer accepts the terms and conditions of the order with the
Submitting the order.
§ 8 Electronic data storage
o-a-s is entitled to collect the personal data of the customer required in the context of the business relationship
save and process. Disclosure to third parties of personal data will not be carried out.
§ 9 Final Provisions
The invalidity of individual points of these General Terms and Conditions of Business affects the effectiveness of the others
Provisions not. The invalid provision is replaced by a new provision, the economic effect of which
ineffective provision comes as close as possible.
All sales prices are in EURO including VAT. Errors in product descriptions and prices are reserved.
Consumer notices according to distance selling regulations
When ordering goods by e-mail / telephone / fax or letter, which does not affect their commercial or self-employed activity
Please note the following legally required instructions.
1. Our terms and conditions apply to shipping within Germany.
2. The stated product prices always include the applicable value added tax.
3. You have the option of your ordered goods by cash on collection, prepayment transfer or PayPal
pay.
4. Shipping costs for the transport of large, bulky or particularly fragile items by freight carrier can be found in the shopping cart
above amounts. This concerns z. As the shipping for grid and tub light, data and meter cabinets, long goods u.
a. Please ask us if necessary, our offer and our order confirmation then contain binding values.
5. The purchase contract is effective with sending the order and the dispatch of the order confirmation or the goods, our terms and conditions
Terms of delivery and consumer advice must be accepted before completing the order process, otherwise one is
Order not possible.